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    • We can’t fight AI with AI

      We can’t fight AI with AI

      TechRadar via Yahoo News· 7 days ago

      In practice, this means you have to consolidate identities for your AI agents and all other enterprise resources – e.g. your laptops, servers, databases,...

    • Embracing AI in the modern contact center

      Embracing AI in the modern contact center

      TechRadar via Yahoo News· 7 days ago

      Speaking directly to contact professionals, however, quickly uncovers a common thread, in that many believe AI will either replace jobs or, at the very...